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Biker Chick444

1 reviews | Active since Jul 2016

09 Jul 2021, 19:01

I will NEVER trust DisChem (RandRidge Mall) again...!

I emailed a big order through to Benmore Gardens 2 days ago. They didnt deliver yesterday, so i emailed them asking why my order wasnt delivered. The lady (Linda) rep****, stating that they had too many COVID cases and couldnt deliver. I was assured that my order would be delivered today. At 16:00 i still havnt received my order, so i called Benmore Gardens and spoke to a Manager there. Linda then called me shortly thereafter, stating that the order was already done by RandRidge Mall yesterday. I asked how that could be possible, if my email was clearly addressed to Benmore Gardens? 10minutes later a driver from RandRidge Mall DisChem showed up at my house. None of what i ordered was in the order he delivered to me. Instead of the items that i ordered in my email, the staff at RandRidge Mall DisChem sent me everything on the perscription i attached to prove that i have a perscription for my DEPO injection. This has now cost me 2 days without my injection and i had to pay R784.10 for something i did NOT order! I NEED MY INJECTION and the rest of my order.

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Replies (1)
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Biker Chick444's update10 Jul 2021, 11:27
Reviewer Update
Already another day over (3 days and counting!) and I STILL don't have my INJECTION!!!

DisChem clearly DOES NOT care about anyone's HEALTH!!!

I don't have transport and THATS why I always do my orders for anything, ONLINE!!!