Horrible customer service

"Formal Complaint: Interaction with Nozipho Makhubo

Date: [18/06/2025] Incident Description: On [18/06/2025 11h09], I had an unfortunate interaction with Nozipho Makhubo regarding a script reference for delivery. Despite my polite inquiry, she displayed unprofessional behavior, lacked basic courtesy, and terminated the call abruptly.

Concerns: Her conduct fell short of expected standards, and I was left feeling disrespected. I urge relevant authorities to address this matter and ensure improved customer service.