Horrible and dreadful Customer Service at Dischem Cresta Mall.

Dischem Cresta Mall, I went in asked for help and a consultant not responsible for the brand I needed assistance on tried finding the right person and discovered they had gone to the bathroom, I waited and upon her return she was called and told I was waiting for her, she approached and her said “Yes” then the one who was helping me told her I needed assistance. She Said she was coming then she disappeared, I waited again while the “CoverDerm” helped me with her products cause I wanted both CoverDerm and DermaBlend. They called her on the intercom thing and she came, with attitude she said “I’m busy with a customer” we let her go (imagine I had to wait for her to finish in the bathroom, now wait till she finishes with a customer who she attended after me) she gets done I ask her colleague to call her she comes shouting, that’s when I said to her “I’ve been waiting can you come assist” she comes to me then says “we don’t have testers” I’m like let’s try the one you have, she rolls her eyes, gives it to the CoverDerm lady who knows not of the product and says “Chomi, deal with this” and then she leaves again. That’s when I lost it and said “come back and assist, I’ve been waiting” she shouted back saying “I can’t leave a customer” (mind you this is the third customer she’s attending to, I asked one of the ladies working there to call a manager for me, she asked why I said that lady with a hairstyle that has a “thing” at the top cause I didn’t know what it was and I didn’t know her name, she went to go get the manager, then the lady who’s been rude and giving me attitude claiming she has a customer follows the lady I sent, now she comes back with the manager I don’t know what they spoke about and the manager tries to get my story but again with a mind of dismissing me. I tell her then she says “my staff says you swore at her” I was shocked because me and the lady didn’t even speak for 3 minutes combined. She then goes on to say she’s shocked why I’m rude cause I was there at the same Dischem the previous day and she assisted me and I was nice, I’m like there you have it, I’d never swear at anyone and especially for what reason. She then says let me call my store manager, store manager comes I explain the story, he didn’t even wanna hear it, now they gang up with the first manager brought in. I then tell them all I wanted was for the lady to apologize for mistreating me after waiting for her for so long. The Store manager says the same thing, as though it was rehe****d, he says “but you swore at her, that’s why she behaved the way she did” I ask him what swear words did I use he says they saying you said “that thing” I saw then that it was a loosing battle, cause I tried telling him, I only said that thing referring to the thing she had on her head, so I asked both managers now, is she going to apologize or should I leave. The store manager said “No you not getting an apology, she’s not going to apologize to you, you can go” as I was leaving I asked if they had surveillance cameras and they said yes and I asked them to check them to establish what really took place, meanwhile the rude lady and her friend were laughing. When approaching the door I decided to return the CoverDerm products that I had purchased because I told myself, I won’t participate with my money at a place where my value isn’t seen, they were in the regions of R895 for 2 tubes. I returned them and left with tears almost running down my cheeks asking myself again but why was she rude, what did I do and I had that feeling even when away. Dischem ruined my holiday badly. Poor service, taking a side/bias, Dischem Cresta is bad, horrible.