1 reviews | Active since Jun 2018
GREEN VALLEY DISC-CHEM HORRIBLE SISTERS AND CASHIERS - TREAT MOMS AND KIDS LIKE SH@#
I approached the sister (if that is what she is) at Dis-Chem Green Valley Greenstone to book an appointment for my new born baby's 6 weeks vaccination. The lady who was playing on her cell phone at the time (the sister I presume), did not make eye contact and told me to call in for an appointment. I then asked for a number and she sighed and just gave me a card.
Last week my husband and I went to the same Dis-Chem to get vitamins. We were told by one of the floor assistance that if you buy two bottles of vitamins (I can not recall the brand), we will pay R99.
When we got to the counter the two bottles was R300. My husband advised the cashier what we were told and she told us one of us need to go show her where we found it. I went with her and showed her. She then told me "read what is says". I just walked away as her approach was uncalled for and she followed.
Today I went to Dis-Chem yet again (I live close by so its the nearest Dis-Chem) and my son wanted lego that was marked R150. To my surprise, when we got to the till it was over R300. I explained to the cashier that its marked R150. The rude cashier of the week before OBVEOUSLY remembered me and came to see what the issue was.
Herself and the cashier who was assisting me, showed me two bar codes. I showed them that the description for the lego that I am purchasing matches the price tag of the R150 and not the one for over R300. They got extremely vocal and told me I need to look at the code and not the description. I told them I looked at the description and the cashier who assisted me the previous week, grabbed the other toy, clicked her tong .
I was in the shop with a new born baby and a 5year old so out of respect for my kids, I asked them to ring it up and asked for their names as I said I will log a complaint. The cashier who assisted me said I can look at the slip to get her name.
Her name as per the slip is M MOLELE TILL NO 0002 and her rude friend is at ILL NO 0004
There was no manager in sight to assist with customers being treated with no respect (not even little respect NO RESPECT).
For moms with kids, rather drive down the road the Greenstone mall where you will be heard should you have a complaint, where sisters are helpful and friendly and there is no wrong prices on the shelves.
OH and where M MOLELE TILL NO 0002 and her rude friend at I TILL NO 0004 can not assist you!!
To the management of the Dis-Chem group please train your staff properly!
