GREAT SERVICE FROM KIM AT DISCHEM KOLONNADE

A big thank you to Kim Hall @ Dischem Kolonnade. Recently bought a new wheelchair for my mom @ Dischem Kolonnade. At home we realized that 1 of the side belts of the wheelchair was missing. My husband contacted Dischem reporting the problem. As they only had 1 of the wheelchairs we wanted in stock, returning it was not an option. After hearing about the problem, the manager Kim Hall phoned us back and indicated that she will contact the supplier and arrange the delivery of the missing part at our home. We were subsequently put in contact with Shernice @ Well-Care Medical, who arranged for the missing part to be delivered to our doorstep. During the whole process Kim made regular follow-ups until we finally confirmed successful delivery of the missing part. Thus a very big thank you to both these ladies. Our expectations were exceeded.