Frustrating changes and downgrades

Dischem seems to have lost the plot. First they removed the vitality sign from their products. This means that I have no idea if a product qualify for Discovery discount or not. The Dischem better rewards program is not good enough to compensate for this. Now they have upgraded the function that order a prescription. The upgrade requires the dependant to be authorised - the dependant listed has not been a dependant for years and the medical aid will not authorise the dependent. I also did not include any medicines for this dependant. Also, generally the changes are a downgrade and makes the ordering process less user friendly. This is the last month that I am going to struggle with Dischem. Upgrades should improve things, not complicate it. I'll rather switch over to Clicks to be my Discovery partner the end of the month.