AA
Algernon A

1 reviews | Active since Nov 2011

07 Dec 2022, 13:14

**********ly Invoicing me for items I've never ordered

I received a statement on the 6th of December 2022 from *** Dis-chem stating that I owe an amount of R1 559.42.

Upon closer inspection I realise that Dis-chem is invoicing me for items to the amount of R2 305.24 and deducted the amount for the order of R692.97 (for which I have ordered, paid in full and received items to the exact amount of order *** which was placed online and paid on 23.11.2022)

The order of R2 305.24 order *** was paced on the 24.11.2022, which I did not make nor did anyone **********ly used my login details to process such an order. I never received the items for this order as well.

I requested that they rectify the order seeing that I did not placed it nor received any items to the value of R2 305.24. Your staff member Rorie Kukard who is arrogant enough to resend statements but not follow up by supplying supporting documentation relating the order or R2 305.24.

Rectify my account, supply with statement that I do not owe you anything as I have paid for my order in full!! You can check my online profile.

Also note that I have lodge a formal complaint at the National Consumer Commission.

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