HA
Hensley A

1 reviews | Active since Nov 2011

13 Aug 2024, 18:26

Extremely poor customer service

Went to Southgate branch to purchase some items.Everything was fine and when we went back as we forgot something this is when the problems started.Incorrect ticketing displayed with a price and manager has a arrogant stinking attitude and his response was this store will not honour that price.It is your ticketing that you put up in your store and if the wording is wrong it is not my mistake as the customer.My expectation is to pay the price you placed up and when I took a picture of his name badge and not him he started berating me that he never gave permission for me to take a picture of him.The picture was taken if you name badge and if you can not even understand if differentiate between a selfie or just a normal picture of a name badge I then have to start to question the level of competence of a store manager.Be careful when shopping there as the pricing on the shelf is not what you will pay when you get to the till

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