Expired product sold, Cresta manager Berly Willoughby extremely rude and no one at Dischem cared

Bought this on the 23rd May at Dischem Clearwater and I realize that the product was either expired already or it has 7 days left (Olay has 2-3 year shelf life)

So I went to Dischem Cresta to exchange, because it’s closer to me, and also because I remembered that I took the last bottle of this product from Dischem Clearwater

The manager Berly Willoughby was extremely rude and unhelpful and she told me because of the pandemic they are not accepting any returns on skin care.

So my question to Dischem is that 1) so it’s ok for you to sell EXPIRED PRODUCTS during the pandemic but it’s not ok to accept any returns?? 2) are your branches individually owned because this manager Berly Willoughby made it very clear that it’s not her problem and she’s not going to assist. 3) the manager Berly Willoughby is definitely not fit for the position, as she makes zero effort to help (or to be nice to a client), despite the fact that EXPIRED PRODUCTS had been sold to me. 4) Apart from this review on Hello Peter, I had made several complains on Google, Facebook as well as Dischem customer care center. No a single representative had contacted me to resolve this issue. Clearly Dischem group as a whole doesn’t care about their customers