Don't order online, terrible tracking system

Terrible service. Ordered items online to be delivered. I didn't get any notifications, SMS, or emails regarding an update on my order but when I went to go and track it on their system a few days later it stated "Complete". I never received my package, a waybill number, a tracking link, the couriers details or a delivery pin (which is supposedly required). When I questioned the "complete" status I was told that my parcel was out for delivery and would received it that day. Needless to day I didn't receive it then (nor was an attempt made). Dischem seriously needs to sort out their tracking system as currently it is abysmal and I will not recommend or use them again.