DISGUSTING SERVICE FROM DIS-CHEM'S CALL CENTRE AND VARIOUS OTHER DIS-CHEM NUMBERS

I spent well over an hour on the phone today trying to reach various Dis-Chem numbers i.e. the call centre and various other Dis-Chem numbers. The *** number says, “Check our opening times”. I could not get through to the *** number. I held on for +- 25 minutes and was then cut off. I then phoned back and was number 18 in the queue and held on for ages. I eventually was told, "You are No. 1 in the queue and you will be assisted in 30 seconds". I heard that for well over six minutes!!!!!! That is unacceptable. When I got through to the Dis-Chem call centre (however I had dialled the number for Westville Mall being ***!), I asked if Dis-Chem Pinecrest store was taking Covid vaccinations walk-ins if one had registered on the Dis-Chem site and I was told that they do not do vaccinations. I was told that my son could go to Pavillion. He has only recently started work in Pinetown as we are from the South Coast. He had to take the day off work and lose a day's salary and when he got to Pavillion, he was told they do not do vaccinations. That is totally unacceptable after being told that he could definitely go to Pavillion. I spoke to, it sounded like, “Neo”! I was also told that he could go to Westville Mall today as they take walk-ins. However, they were also not open today, so a totally wasted day. No salary and high Uber costs all for nothing because your staff give disgusting service. I am disgusted with Dis-Chem’s service.