Disgusting service from a Pharmacist

I took my 85 year old grandmother to have her prescription filled at the Lakefield Square Dischem. This isn't the first time that we have been there as we go once a month to have her script filled.

Today was the first time I have ever truly been disgusted at how a dischem staff member treated her. My granny is deaf...very deaf and even with hearing aids doesn't hear very well and Malini was rude, impatient and told her, "Look at me and read my lips". Malini had also removed her face mask so that my 84 your old granny could read her lips!!!!

Now, my granny isn't feeling well and further, we don't want her to contract Covid-19 and here is a dischem staff member disrearding safety regulations because she couldn't be bothered to actually be patient and provide a service!!! Yes there's a giant plastic screen up, but that wouldn't be enough to keep either my gran safe or Malini!!!!

Not every deaf person is able to read lips and you really shouldn't have people dispensing medication to people who may or may not have a disability when they have zero people's skills!