JD
Jan D

1 reviews | Active since Jun 2016

21 Jun 2022, 16:36

Disgusting service

Disgusting service!I was prescribed 4 months of medicines for overseas trip, approved by Discovery Health which was handed in at Hazeldeaan for collection. I was charged over R2000.00 as they omitted to clear with Discovery and on arrivall in UK I found they did not include a medication for which I was charged R800.00, which I had to pay as they also did not give a generic as I instructed telephonically. They refused to replace these with a generic and I packed the parcel as it was received and discovered the error on arrival in UK. This never happened at Olympus branch.

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