Disgusted the service at Dis-chem Mall@55

Good-day,

I write this email with total disgust at the service received yesterday (10/10/2018) at Dis-chem ********** It was 6.32pm and I ran to Dis-chem as my 2yr old son was stung by a bee, not knowing of he was allergic to a bee sting as this was the first time he got stung. The doors were closed as the store closes at 6.30pm by security was at the door and people were still shopping inside, he opened for a lady to leave the store and I asked if I could get something quickly for my baby just 1 item and that was Allergex syrup, he was blatant and rude and yelled NO, NO I literally begged him he said I DON’T CARE WE CLOSED NO NO NO, I mean 2 min after the store closed and for medication in an emergency. I took the attached picture of him and I even told him I will report the incident he said “I DON’T CARE” I will not support Dis-chem in the future, I will report the incident on social media, HelloPeter.com and even to our local community newspaper with the cell phone image of the rude and unsympathetic ******* of a security (excuse the pun). I thank the almighty that my son was no allergic to a bee sting or he could have died had he been and I couldn’t get the Allergex from a store with rude and disgusting personnel. I tried calling the store 5 times this morning only to be transferred to the manger Andriaan Bosman at ext 222 with there being no answer and then the line being cut. In order to retain patrons Dis-chem should hire and employ people who have proper customer s****s and who show empathy and care.