HS
Howard S
1 reviews | Active since Oct 2012
07 Jul 2020, 10:40
DISCHEM TELEPHONE NIGHTMARE
I have been trying to phone Dischem for a number of days to book a health assessment with the nurse. Each time I call I am caller number 38 or caller number 55 (today) and the wait time is 38 minutes. that is ridiculous! surely they are able to get a reception and telephone answering system that does not keep customers on the phone for over half an hour. Last time after 24 minutes holding on the call was dropped.
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Howard S's updateReviewer Update
07 Jul 2020, 10:53I've now tried to call them on their head office line. been holding on for 10 minutes and counting. How the hell do they stay in business!!
HS
Howard S's update07 Jul 2020, 10:53
Reviewer Update
I've now tried to call them on their head office line. been holding on for 10 minutes and counting. How the hell do they stay in business!!