1 reviews | Active since Aug 2018
Dischem Tambotie Mall a disgrace to the brand!
I have complained over the past couple of years about Dis-chem, especially the Tambotie branch and it just not seem to mean two shakes in any ones' life. Purely because they have us by the short and curly's as this is the ONLY Dis-chem in Randfontein the next best is +- 15km's away in Krugersdorp. So, we have no choice and they are coining in on this! Their staff (and im sorry for the one's that should not be included as there are good staff) is rude, obnoxious, ******, lazy and ***********! At the self-medication counter on Friday when I asked for an amnioretic I was told I need a script, after waiting in the cue for 10mn with only two clients at the counters. I told the lady all the pharmacies in Randfontein have this available. She said she knows but THEY need a script. Instead of referring me to the isle that sells their own waterless brand, she let me leave and I had to go and hunt myself! Then I wanted to order two medical home care items. I stood in the section for 5min and then tried to get some help. Eventually on the opposite side of the store I found the sister on duty. She went with me and said the manager will assist. Low and behold no manager, he was not even in the store! While the sister went looking for assistance for me, I approached another young lady on the way to the manager, that was not there, and she went to fetch Hendrik on the far side of the 1st isle. He was chatting away with other staff, it took her a few minutes to get his attention. He proceeded his conversation (which he later tried to convince me he was helping a customer) then sauntered over only to stop where to young ladies were buying toothbrushes to assist THEM! The lady that assisted me tapped him on the shoulder pointed to me and said "That is the customer that needs your help!" He looked at me baffled and tried to make his way over, begrudgingly! At that point I lost it, told him to not worry himself and that he was *********** and made my way to the tills! Is this the end of a hour of hell in Dis-chem? Oh no! I am in the que and distracted as I am upset! Till 3 opens and I am prompted to go by the automated system, I walk past by accident the cashier says NOTHING and motions a client behind me to come forward. She knew FULL well I was the next customer! Im in the isle with a trolley battling to move back as the isle is packed to the rafters with merchandise! Cashier no 4 said to her that was your customer she ignored both her and I and continued assisting the customer she called and pushed in before me! Then she continues to talk in a African language saying to them if the customer is stupid she must be stupid! Yes I do have some fluency in African languages. I confronted her and said to her I am not finished with her as she is rude and ****** and that she knew I was her next customer even if she tried to ignore me! I am sick and tired of this shop and the staff's attitude! And believe me I will post on all local sites to encourage people to complain and start using other shops I will not be treated as a 2nd rate citizen when I spend well over R1500.00 PM in this shop. I will go where I am appreciated and treated with respect.
