Dischem promenade manager *********, sarcastic and not customer friendly

6. December 2022 . My father in law and I went to the Dischem branch in Promenade mall, a lady there helped him, my father-in-law asked is this the price pointing to the R25 99 price, then the lady rep**** yes it is, when we got to the till it was R43.99, the superior at the tills took us to the manager , and the lady that told him the price. So the lady that said the price said she didn't know that wasn't the price, and mumbled and just walked away and that is very unprofessional from a staff member, then the manager said I must understand that she works in another department, so I said still it's one company and she gave the price, then the manager said he can't help us we must pay that price, so I told him he's wrond coz a staff member gave the price, he didn't make it up, then 8 asked for the supervisors name aswell he didn't wanna give it , then I saw her name, and I took the lady's name that gave the price, I asked the manager to call he's manager that's on top of him. 5hen he said no he can't, and the procedure is to call customer service to complian, so I told him he can call he's manager, then my father in law said he rather wants his money back, then as we 2alked 8 told the manager that he's very rudely sarcastic. Then he said I'm rude so I said yes like you, he also told 5be supervisor that she must keep the slip, so I said I want to take a pic then, he didn't Wana give the slip and help it tight from me i had to pull it hard to get it out of he's hands to take a pic of it. 8 wrote on the refund slip how I feel. This is not how you treat a customer it is the staff members fault. You are going to lose alot of customers, I will never ever go to Dischem ever again. Even if I must pay more at amlbotber shop I will, I would rather get customer service than a manager's discarding , 8ts truely pathetic the way the manager and the lady who gave the price helped me. The supervisor was at least nice, all the staff should be like her. But really. That manager needs to learn what it is to give customer service and to keep the customers happy. The manager clearly did not go the 3xtea mile, and 8m sure he could have called he's manager if he really wanted to help my father-in, but clearly he wanted us to know that he's say is the only say that countw