GA
Ghaireeya A

1 reviews | Active since Sept 2019

03 Dec 2021, 07:32

Dischem Promenade

Dischem had a sticker promotion going. When you spend over a certain amount, you receive stickers, which is placed on a pamphlet that was various gifts. Sunday was their last day for this promotion. I happen to buy items and quanlify for one of the gifts. Was then told by the cashier, that they don't have that gift, and since that day was the last, I unfortunately won't get it. I enquired whether I would get it when they get in stock, as I am redeeming it still within the period. Was told no, that day was the last and that's it. Cashier was also very indifferent to the matter and showed empathy or offer any alternate solution. As the place is stuffy, with no aircon, I got irritated, said this is then a **** to run something and not be able to offer it to the customer then or at a later stage. She smirked saying how is it a ****. Said you can't give me what you promoting. She just smirked and carried on with the next customer. Sadly, as high as the unemployment rate is in SA, the people really don't care about customer service, nor do they appreciate the fact that they have a job and is able to see to their families. There are so many destitute people that have nothing, and is battling to put food on the table, and would do anything to receive an income.

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