Dischem Overport city

I am very frustrated with dischem as i went there abt 4 months ago requesting to be registered for the baby campaign thingy they had where u get a baby bag and some items on der as i went today to dischem Overport city the lady tells me i am not registered and the cooling of period is 6 months any way as discussing with her some of my purchases was not captured to make things worse she tells me i cant do anything abt it then I ask her abt the baby being registered she says she has to pull the application form n send it to head office n check if its true what i am saying and what not then I tell her who ever captured my details was lazy to complete whats the use a multi billion rand company is advertising abt a free baby bag with items in there when the staff of the company is not even registering its clients such inconveniences to me so i told her maam thank you here's your dischem card i support youll for everything now i wont at all period so keeps you'lls card i dnt need it anymore i even asked her name she gave it den her surname she said she will not give me