Dischem Northgate

The bad........ Medicine requested for the next day delivery before 1600. It did not happen. As the meds were critical and the Dischem was on the way home we went into the shop. The good..... We explained our predicament to the pharmacy assistant ........ then two line managers came out and explained that they were sympathetic but also that they had used a third party to deliver as they too much meds to deliver but accepted it should not have happened. They arranged for delivery to be delivered to our home instead It was delivered as promised later that evening. The moral is that complaints properly handled result in good service