Dischem lost my script and they treat me bad

For a second month Dischem told me that i dont have a script with them I had to argue with the pharmasist and made him to check my file before he reaslised he is wrong and that my script was with Dischem. This is after i have been getting the same script for more than 2 years from the same store. I dont have medical aid and i can get meds from a government hospital for a fraction of a price but because of the pandemic i choose to buy my cronic medecine cash from dischem and have been doing so since 2019.

I now regret spending my money at Dischem and will now look for a Clicks or other Pharmacy. At one stage i use to get a monthly call from Diachem and had my script pre ordered for collection but it all stopped when my previous script ran out. Highly dissapointed in Dischem service the last 2 months.