Dischem Health very uncaring

I got a call from the call center after asking them not to call me to verify my mothly meds as I would @pack my meds' on whatsapp. I tried to do so and the med arent available to pack yet I have 1 mores script. Called the call center and theyu couldnt confirm repeats left, asked them to get someome to call me back so I can order and no one called me since Monday morning. When I call the call center i hold and hold and hols. I have tried even emailing Kaelo and Tableview pharmacy to pack my meds please. Can my meds be packs for tomorrow as this is chronic med and urgent