Dischem gets a service beating from Clicks

I went to Dischem Maponya mall on Sunday 2017/08/20 around 2pm to buy toiletries. I am an FNB customer and very well aware that I get additional eBucks for buying from Dischem hence I choose them over any other store. I was appalled by how the ladies who had proper make up sitting and gossiping behind a counter treated me. I wanted to buy Black Opal foundation and noticed it seemed as if they were out of stock, I looked around hoping someone would notice I needed assistance to no avail. I then took it upon myself to approach the 3 ladies to ask if this was the only stock available, the 1 lady said yes and they brushed me off and continued with their conversation. I then walked out and went to Clicks, as soon as I made way to the make up section, there was a nice lady who greeted me with a warm smile and asked if I needed help, I saw there was a shortage of the make up I was looking for there as well so I questioned if there was a problem. She immediately noticed I was not aware that they had changed their packaging and asked me if I know the shade I was looking for. To cut a long tale short, she was impressively helpful and that made me notice the level of disgusting service I experienced at Dischem. I might have lost out on eBucks but I was happier leaving Clicks and would like to bring it to your attention that a small thing such as ignoring a client can cost the business. Imagine how many clients who were undermined left to go to a competitor. Please address this gruesome experience! its heart breaking.