Dischem Fourways Mall: DISGUSTING & RUDE SERVICE!

I went through to Dischem Fourways Mall this morning at 11am to get my Dischem Baby Hamper. I went to the front desk at the entrance where a lady with long braids helped me. She was rude, but I let it slide. She told us to spend R800 and we will get our hamper upon payment at the teller.

We paid and then asked the teller…ok where is our hamper? She rep**** that you only get the hamper closer to your due date. She then went to the lady at the front desk and told her what just happened due to her not advising us. She moaned at her colleague very rudely and unprofessionally, I then saw this happening and confronted her that her colleague is right and that she should of told. She then rep****; “ag whatever” with the flick of her wrist. I cant believe that this women is on the front desk, the face of Dishcem Fourways?!

I have tried to call to advise management about what happened and you constantly get hung up on when you request to speak to front desk management… I did however recognize a voice, and I think the lady that was so rude was called Ivone. Management how can you allow someone like this on your front desk. In desperate times like this, give her job to someone that would appreciate it and do her job to the best of her abilities.

I left extremely upset and will now will go to Dischem Nicolway.