Dischem Debits Accounts without Authority

<p>On Mothers day 08 May 2016, I purchased goods at the above store, the first time the purchases "DECLINED" then we tried again and it was "SUCCESSFUL" . I then took my goods and went to check the SMS's from the bank, and noticed the transaction was honoured twice. I contacted my bank they verified this and said that one of the transactions will be reversed with 24 hours and this happened as discuused. to my horror fomr 11th May Dischem has been running this transaction through my account. Twice on the 11th of May and everyday after that . Yesterday I contacted them and spoke to Johan Janse van Rensburg, who could barely spell or repeat my email address , asked me to send an email to them and assured me the problem is being sorted. The manager Stephan Coley also assured me this has been sorted and the funds will be reveresed into my account. He sent an email from a lady Marisa du Plessis who also assured him this is sorted. TO MY HORROR ANOTHER TRANSACTION was processed last night. this is after the assurred me this has stopped. Dischem has no empathy for their customers but a mere apology and off they go. Their word cannot be trusted, I find that this is a place we cannot trust, as I as the customer had to bring this to their attention, they did not bother to rectify the matter the whole of last week, or even contact the customers via their banks to apologise. Totally disgusting service from DISCHEM!!!!!</p>