dischem brackenhurst - the worst customer service

This morning at 8:33am we walked into Dischem Brackenhurst. there was only 1 lady at the self medication station. There were 7 people in-front of us. at 9.13am after complaining to numerous people that this was unacceptable, eventually they sent another person to assist at the counter. just after we got to the front of the que we were told their system was offline. actually no we weren't told, the lady spoke umongst eachother and that is how we came to find out they were offline. eventually i asked can i just take my stuff and pay for it which the lady said was ok. got to the cashiers who are the ONLY people who tried by all means to get us out. doing manual payments. the managers walked around there and didn't even have a clue what they were doing, didn't think to try help us manually cash out. this is the reason we do not go to dischem. the lines had NO social distancing. no one was managing it. it was the WORST experience and numerous people there said they would NEVER go there again. the only reason i came there actually is because clicks only opens at 9am and i needed to be by work by then but looking at it now at clicks they would have put it through medical aid and i would have been out of there way before i was even done here. it cost me R115 out of pocket because nobody at dischem knew what they were doing. WORST EVER SERVICE. NEVER EVER AGAIN!!!!!!!!!!!!!!!!!!