Dischem Bedford dispensary service absolutely shocking

I have been a loyal client of Dischem for the last 10 years. Both my spouse and I have being buying or meds and toiletries there Staying in Bedfordview we used to use the Parkmeadow branch. On the odd occasion we would use Bedford Centre or the Eastgate branch My Hypertension meds have not changed for the foreseeable past On the 22/09 2019 I went to Bedford Centre to collect my meds I currently work in Mbombela so it is rather difficult to see my GP My script had lapsed and to my disappointment the pharmacy manager said I could only get 5 days of emergency meds and that was all he said Needless to say I was annoyed and said I would collect at Eastgate By the time I got there he had faxed them saying I cant get medication Thankfully at Eastgate Leonard who was on duty offered to assist me He advised me that a telephonic script would suffice. He got my Doctors detail off the system and Low and behold 10 min later I had my medication

Thank you Leonard Now my question is should all pharmacists offer the same advice Yes Discovery is a business and entitled to apply the rules and regulations which I respect but assisting the client surely is also part their responsibility

The pharmacy managers actions at Bedford has resulted in me taking my business elsewhere I assume that the personal touch and the Hypocritic Oath does not at Bedford

To all that have served us loyally over the years thank you To the manager at Bedford Positional and expert power does not grow a client base I am sure I will find a pharmacy that will gladly assist