Dischem baby bag

The dischem baby bag is a ****. They claim you get a free baby bag after registering and purchasing for over R1000 but it is just a false money making scheme. I registered, I went to dischem and 2 staff members confirmed it was correct and I could make my purchase , it has been almost 3 months and I have still not received my “free baby bag” , when I contacted the care line they claimed I did not register and then just stopped communicating when I told them that 2 staff members at their store gave me the go ahead and said everything is sorted. Definitely will not be participating in anything again when it comes to Dischem , it’s false advertising or they just hire *********** staff who genuinely know nothing and cannot help either, very disappointing.