Dischem are *******

Again dischem has removed points from my card and not refunded me my points. Cashiers and supervisors at the main till points of rynfield terrace for what they want. The cashier charged over charged my for an item and the supervisor went To go check the price. Before she came back with the relevant price for the item the cashier had deducted my points. They did not want to give me the shelf price for the item, the supervisor just changed the price in the shelf. I refused to take the item because I know what I saw on the shelf. I refused to take their increased price items and wanted my points place back on my profile. The supervisor lady said they will be returned to my profile. Still not received my points back. This is not the first time dischem has ****** my points with a total now of over R300 . Dischem are ******* and the staff do not respect or appreciate the customer.