Dischem App problems

It is with regret that I have to do this review about Dischem. Ever since they have launched their new application it tends to be insufficient and difficult to understand. Irrespective of previous problems on 8 April 2025 I requisted my monthly and recieved it promptly from the dispensary at Parkdene Boulevard., On 14 April I attended the Cardiologist and recieved an update. I submitted it through the App, their was no place to provide a date when I want it, so I submit this requist on their notes, it must be provided at my next requist, that will be next months. But the very next day I recieved notice that the medication is available. I recieve feedback it was referred to the dispensary. But I informed them again the problem is the app. Dischem got stuck on the dispensary and requisted me my ID. Clearly they do not understand English.