Dis-Chem's risky delivery practices

Either Dis-chem has no idea or the company contracted to deliver medicine on their behalf doesn't, but since the delivery was from Dis-Chem, it is on them. My elderly parents has been getting their chronic medication delivered for years from Dischem. Seemingly they have a new system now - you have to provide a pin when you receive the delivery. Only one slight problem - they never provided a pin. Alternative - the delivery person proposed to take a photo of my parents ID. Luckily I was there and overheard. A photo (not just a visual confirmation) - to a stranger - to do what with? When I explained to the delivery person why it wouldn't happen and what the security risk is of such a ridiculous suggestion, he proceeded to lecture me on how I do not understand how the system work. Imagine that. Shame on you Dis-Chem.