Dis-Chem Wynberg, what's going on?, wake up

Dis-Chem Wynberg, what's going on?, since Wynberg Pharmacy has become Dis-Chem, your service stinks, at the pharmacy section of your pharmacy, there used to be 2 separate queues, 1 for self medication, & another queue for prescriptions, now, it's all 1 queue, why?, & of the 6 counters at the dispensary, only 3 were active, I'm not shy & I'm very vocal, earlier today, I complained about this, & when I eventually was served, I was questioned by Johan Nel, 1 of the pharmacists at the counter, next to where I was being attended to, asking me if I ever worked in retail, what business is it of his?, & he told me that told me that he heard me, when I was in another section of the pharmacy, I have every right to complain about ****ty service, on my way out after I paid, I asked to see the manager, I saw Theo, the manager at said pharmacy, & told him what happened, & I mentioned Johan Nel's name & his attitude towards me & that his attitude stinks, Theo told me that he'll speak to Johan Nel about this, since Wynberg Pharmacy has become Dis-Chem, why have you inflated your prices, & I had to wait, just for 1 tube of Biocort.