KD
Kishore D
1 reviews | Active since Mar 2009
14 Mar 2023, 16:56
Dis-Chem use dishonorable method to cheat their customers.
Dis-Chem changed the rules regarding their loyalty program so that the points now expire. My wife has about R1800.00 in points which we were saving for a rainy day. Suddenly all points were gone. Dis-Chem did not inform us either by email or SMS that there would be a rule change and that we would lose our money. Their excuse www that they had a notice on the website. Even their own employees were unaware of this change. *****ing from your loyal customers is not a good business model.
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Replies (1)KD
Kishore D's updateReviewer Update
26 Mar 2023, 15:56Dis-Chem, rep**** to my complaint on email and restored my points. Would change my rating of its possible. Did not expect it.
KD
Kishore D's update26 Mar 2023, 15:56
Reviewer Update
Dis-Chem, rep**** to my complaint on email and restored my points. Would change my rating of its possible. Did not expect it.
