Dis-Chem Pharmacy Watercrest Mall KZN

On 19th Feb 2026 I experienced a very poor level of service from a cashier at the Dis-Chem branch in Watercrest Mall KZN. Firstly there was No "Hello. How are you" greeting as cashiers always do. There was a discrepancy between the price of an item displayed on the shelf and the price scanned at the till. I had to go to the shelf myself and retrieve the price tag. Instead of assisting with the problem the cashier Ntokozo Mole displayed bad attitude when I asked her why she was not being very helpful. Instead of resolving what was a simple issue she called another staff member to complete the transaction. I've been a customer of Dis-Chem for many years and was very disappointed at such a poor display of customer service, indifference and arrogance from a Dis-Chem staff member.