Dis-chem - Pharmacists who do not care

After spending more than half an hour on the phone and being cut off in the process I managed to arrange for repeat of prescription. I had to spend about 35 minutes in queue and then they could not scan my temperature as their equipment was faulty. I was made to wait while they scanned people behind me in the queue and letting them in. I complained and was told they will call the manager. They still continued to let other people in while I had to wait. Their scanner then finally stopped working and they just let people in without scanning. I complained again and they then made me queue at the prescriptions counter and said they will call the manager. In all this time the manager never bothered to come to me. It took me more than an hour to collect a repeat prescription which was arranged for before collecting. Logging a complaint is also a waste of time as they do not bother to repond. In future I would rather go to a smaller pharmacy were they still care about customers.