Dis Chem Nicolway

If I could not rate them at all I would. Went to renew my script for Glaucoma this afternoon. Was told by the lady behind the counter that they had run out of cosopt - no problem do you have the generic. She dissapears for a couple of minutes comes back and says no generic. I said please check again as its extremely important that I have this chronic medication. She shrugs and says cant help, its supplier problem. Another assistant comes and stands next to her and regurgitates ,its a supplier problem so we cannot help you. Arrogance at its best. I ask if there may be another dischem with the meds, more arrogance and a definite will not to help me - its a supplier problem. I realise its a people problem, they simply will not help out in any way. I walk over to the other counter and tell a different pharmacist my problem. He goes away and returns to tell me that they have two units of a generic eye drop which he will supply me with one. I cannot believe this and can only put it down to poor pathetic service on the womans part. Disappointing and disgusting from a retail store of this magnitude that has already been in the media with its fair share of faults and obviously hasn't done anything to rectify the problem.