Dis-Chem George - worst client care

Recently I decided to make use of Dis-Chem"s delivery (dis?) service on chronic medication. Their advertising claim is that they understand how important on time delivery of chronic medication is to their clients (I guess the joke is on me to believe this propaganda).

For the second consecutive month did I find myself arranging my weekly routine to ensure that I am home on the scheduled delivery date, merely to waste my time as Dis-Chem elects to alter/cancel the scheduled delivery date without notifying the client.

Phoning the Dispensary of the local branch that were responsible for the delivery (George), feeble excuses are offered but absolutely no apology for not informing the client that the delivery date has been altered after the notification has been sent to confirm the delivery details. I believe that this is a reflection of disrespect towards their clients, as they do not care if you wasted your time staying at home in expectation of receiving your chronic medication.

Shame on you Dis-Chem George and having your driver (Hendrik) contacting me after the fact with an attitude of "I don't care about your inconvenience" is a poor reflection of your branch ethics