Dis-chem failure to deliver on advertised goods / False / Bait advertising & Theft

Ordered Biogen protein bites (9 packs) on Wednesday the 7th February 2024 along with some rice cakes and water flavour enhancer, received delivery of the rice cakes and flavor enhancer on Friday. Order status was updated to "Fulfilled" No communication received about the bites whatsoever. Called in on Saturday a few times, Monday (12th Feb) a few times as well. Apparently the bites were discontinued. . . . Kept speaking to the same lady (Patricia) who advised me that her manager is sorting the situation out to see "If" i can be refunded. These were supposed to be part of a gift, instead now i am left with no money, gift, or even surety / confirmation as to when i will be refunded. My first and last online order with Dischem / Biogen.