1 reviews | Active since Sept 2020
Dis-Chem Covid 19 data capturing
Dis-Chem has incorrectly captured my vaccination information and now my vaccination certificate only notes one instead of two doses.
I got my first dose from Sandton City’s Dis-Chem on the 31 August 2021. I waited 42 days and decided to call as I had not received a second appointment sms Dis-Chem city on the 15th of Oct 2021, I was advised that they had no stock but that I could get my second dose anywhere else. So I booked with Dis-Chem Fourways for the 18/10/2021. I received an SMS RE next appointment and covid certificate link which I followed so I could pdf, save and move on from this bit of admin. My certificate only had one date; for the 18/0/2021. Fourways advised that I should take it up with Sandton City. After an hour of my calling following a maze of directed and redirected calls, I finally got through the Branch admin who was rude and patronising. She literally stated that she did not understand why I was upset because she had explained their system issue and that I was not the only experiencing this. This was poor administration of vital PHI and even poorer handling of customer concerns. I tried the Dis-Chem contact us option on their website but this does not work.
