DEBITED MY ACCOUNT AFTER ME CALLING, LOGING IT ON THE APP AND SENDING A MAIL!

I called you for Medical Insurance but a day or two after receiving the Policy document, I cancelled. YOU STILL DEBITED MY ACCOUNT AFTER ME CALLING, LOGING IT ON THE APP AND SENDING A MAIL! NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!! AGAIN, I GET A SMS TO SAY YOU ARE DEBITING MY ACCOUNT, THIS TIME DOUBLE?????????????????????????? ARE YOU KIDDING ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!