MK
MARILYN K

1 reviews | Active since Dec 2013

08 Aug 2024, 10:40

Customer Service Sucks

No Stars here!!!! What an absolutely shocking experience. No customer service & totally RUDE!!!! Pathetic & Attitude Please don’t let staff like that work with customers that are sick. Let them pack the shelf’s rather. 7 August @ 9:40. Gave in our script to the Pharmacist or Rude Lady. “Did not get her name” Rude Lady, put the medication just in a bag. I asked her please advise how & when to take the medication. As the Doctor gives instructions on the script! Her RUDE reply was, SHOULD I READ the Instructions to you as well…….. I told her pls call the manager, what an attitude. She just took her coffee & through her hands up in the air & walked away. If I had to do that at my work, I would get fired!! Management apologised. The point is what has happened to Customer Service & working with ill customers……….

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Replies (1)
MK
MARILYN K's update14 Aug 2024, 16:36
Reviewer Update
14 August 2024
Johan, from Dischem contacted me & apologies for the way I was treated & will carry out further investigation.
Thank you, Johan.
For understanding customer service.
Much appreciated.