COVID-19 DRIVE THROUGH TESTING WILLOWBRIDGE

The Covid-19 drive through at Willowbridge that they promote, I found to be a total failure. Reasons: 1. AFTER 1 WEEK NO RESULTS FROM THEM, I WAS TOLD YOU WILL HAVE SOMEBODY CONTACTING YOU WITHIN 3-5 DAYS (WORKING) TO DISCUSS. 2. CANNOT GET THROUGH ON TELEPHONE LINES. i HAVE SPEND 45 TO AN HOUR ON THE PHONE TRYING TO GET THROUGH TO THE WILLOWBRIDGE BRANCH. 3. A CERTAIN FEE WAS ASKED BY DIS-CHEM TO PERFORM A CERTAIN TASK (COVID-19 TEST) AND GIVE FEEDBACK WITHIN A CERTAIN TIME FRAME WHICH DID NOT HAPPEN. NOT EVEN A CALL TO SAY WE ARE RUNNING LATE DUE TO CERTAIN ISSUES. 4. THESE ARE HEALTH ISSUES WHICH YOU ARE WILLING TO PAY FOR AND IT IS A FAIRLY SERIOUS MATTER. VERY DISAPPOINTED WITH THE SERVICE RECEIVED. HOPEFULLY WILL NEVER HAVE TO MAKE USE OF THEIR SERVICES AGAIN.