Cannot apply for new Better Rewards

I tried to register for the new Better Rewards but, Dischem seem to have an issue with my I.D. number. You are advertising these "Better Rewards" everywhere yet it is not a seamless process applying for them. How many times would you like me to try via WhatsApp? I will not fight to be recognized by Dischem. Clearly you don't want all of your customers to benefit therefore you don't need my business. I will shop elsewhere. Pathetic! Keep your rewards!!