1 reviews | Active since Jul 2020
Bad Service
Have you ever tried to contact Dischem to lodge a complaint? Don't waste your time. I appreciate that we have a pandemic but that's no excuse for poor service. I have tried on at least 6 occasions in the past week to contact them at 1) Their Head Office ***). The number just rings after a message telling you all calls are recorded. 2) Their Care-line ***) Which tells you all their operators are busy and leave a message and we will get back to you which the never do. 3) I have written an email to *** to which I have never received a response or acknowledgement and 4) I have completed an email on their prescribed form on their website to which I have also not received a response. You cannot find the contact details, both telephone or email addresses of any of their executives or regional managers. What a poor reflection on an organization who claims to be "Pharmacists who care". What a joke!
