Bad Service

Today my Mom & I went to Dis-chem so that wr could get her tablets. My Mom got to the counter where Tebogo was serving. My Mom started to talk & half way through, Tebogo stood up & went to call the other lady working with her. She did not wait for my Mom to finish talking. Then Tebogo did not want to give my Mom 7 tablets but when the other lady walked passed, my Mom asked her if she could get 7 & she said yes no problem. What is Tebogo doing behind the counter if she cannot even listen to customers? That is just bad service.