BAD CUSTOMER SRVICE: DISCHEM BluBird Shopping Centre

On Saturday, I visited Dis-Chem at BluBird Shopping Centre with my son, who wanted to buy me a perfume for Mother’s Day. When we approached the counter to test some DKNY fragrances, we were met with clear disinterest and unwelcoming behavior from both the young lady assisting us and a gentleman who appeared to be the manager. Their attitude included eye-rolling, staring, and a general sense of disdain that I have never experienced before. Instead of assisting us in finding the right scent, we were abruptly shown to the till and then followed there, making the entire experience uncomfortable and disappointing.