Bad customer service

Thoriso Moreki your service at Dis-chem Platinum Park in Polokwane is awful, you do not show respect for the clients or your colleague. I went to collect my medication and Thoriso informed me that I must go and stand in the prescription queue, she took my prescription in the 1st place without asking me whether I wanted to collect my medication from Dis-Chem and without explaining the options available for collection. She had the audacity to say that she would have helped me if it was not for my behaviour. Thanks to Barth Abigbojie for understanding the customer value proposition, who assisted me after Thoriso left me standing there. Thoriso change your attitude you should represent your company, not break it down