Bad attitude and unfair treatment

On the 18 February 2016, I purchased toiletries at Dis-chem Wonderboom Junction. At that time, there was a promotional catalogue which started on the 12 February ending on the 06 March 2016.On the catalogue, there was a promotion for Olay facial products. There was an Olay Total effects face wash that was a free gift when you buy two skincare products. The price of the face wash on the catalogue was R89.95. I bought two face washes and they charged me R99.95 each. I went back to the store on the 22 February 2015 to find out why was I charged R99.95 instead of R89.95. Verona Scholtz was working at the customer service on the day. She called the lady responsible for the products. Verona was willing to help me as she had already given me a refund form to complete until Evert came. I explained what happened to him and he was very rude to me. He even told me to return the products if I need them with the catalogue price.<br> <br> I am very disappointed at Dis-Chem Wonderboom as I am one of their loyal customers. I did not expect the treatment I have received. It is very sad to see part of management who does not know what customer service means like Evert<br> <br> Disappointed customer,<br> Ausi<br>