PK
Phutiane K

1 reviews | Active since Oct 2022

05 Aug 2025, 20:19

Bad attitude and customer service at Dischem Mams Mall

So i am using a product called InoPharm from Dischem and one of serum i use got finished, so l normally buy this product at Dischem Jacaranda but it is out of stock, so today i was at Mams Mall and i decided to go check t there so i asked one lady who works there, so my approached i greeted her and i asked if they have InoPharm and her response was *i don't know it *, like seemed not even interested cuz at least she could have asked me what type type of a product am i talking about , then i decided to take out my phone to show her, still her response was * i said i don't know it * now i am really puzzled and she sounds like she was just dismissing me and in the midst of that she's busy talking to her colleagues not giving me her full attention, and she proceed why don't you go and buy it where you normally buy it, i said at Dischem jakaranda they don't have, it's out of stock, she said to me some of these products we don't have it have it in our store.

I am not or i was not expecting her to know if she knew about the product or not but the least she could have said was that if this product you bought it at other Dischem chances are we don't sell it at our stores or even ask the very same colleague she was busy talking to while i was asking for an assistance if they have this product or not, her attitude was really b@d. Dischem Mams Mall you can do better

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