.S
. Smith

1 reviews | Active since Jan 2019

28 May 2020, 13:53

Avoid Online Shopping

Discem's email apology to all online shoppers is a laughing matter.

Discem has sent out an email named "An apology for you". I nearly got excited as they owe me in excess of R500 for undelivered goods and over R1000 for the wrong stock that I had to exchange at a branch (so much for trying to avoid Covid).

The email is generic and gives no solution to the ongoing problem with your online shopping platform.

Dis-Chem Online Management Team, maybe you should start by reading all the complaints on Hello Peter for a start. If there is one thing that we all learned in this time is how a small thing can spread very fast and how fast you can loose your online customers.

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